I’m truly sorry to hear that you need to cancel your appointment and I hope everything is well. I understand that unexpected things can happen, and I’m here to help in any way I can.
Unfortunately, due to my scheduling and commitment to providing high-quality service to all my clients, I have a 12-hour cancellation policy in place. This helps me ensure that everyone has a fair chance to book appointments.
I’m happy to discuss your situation further. Would it be possible to reschedule your appointment for a time that works better for you?
Please don’t hesitate to contact me so we can find a suitable solution together.
Thank you for your understanding.